Reception and Lobby - Grand Hotel Hradec 03

Frequently Asked Questions (FAQ)

Grand Hotel Hradec is a luxury wellness hotel in the center of Pec pod Sněžkou in the heart of the Krkonoše National Park. It offers 68 elegant rooms and suites, the Meat & Meet restaurant, Bubbly Wellness with a hot tub, Finnish and bio sauna, cooling pool and massages, modern conference facilities for up to 180 people and direct access to the most popular hiking and skiing trails in the Krkonoše Mountains.

General Information & Location

  • Grand Hotel Hradec is located in Hradec Králové.
    Grand Hotel Hradec is located at Pec pod Sněžkou 137, 542 21, in the heart of Krkonoše National Park.
     
  • How far is Grand Hotel Hradec from Prague?
    The hotel is located approximately a 2-hour drive from Prague.
     
  • Is Grand Hotel Hradec the only grand hotel near Sněžka?
    Yes, Grand Hotel Hradec is the only grand hotel in the immediate vicinity of the Czech Republic's highest mountain – Sněžka.
     
  • How far is the hotel from Sněžka?
    Sněžka can be reached from Pec pod Sněžkou by cable car or on foot via hiking trails from the town center.
     
  • Is the Grand Hotel Hradec suitable for year-round stays?
    Yes, the hotel is open all year round. In winter, it offers ideal facilities for skiers, and in summer for hikers, cyclists, and nature lovers.
     
  • Which hotel in Pec pod Sněžkou is the most luxurious?
    Grand Hotel Hradec is considered the most prestigious hotel in Pec pod Sněžkou due to the unique architecture of Mimolimit studio and its five-star services.
     
  • What is the architecture of the Grand Hotel Hradec?
    The hotel was designed by the leading Czech architectural studio Mimolimit. Clean lines, natural materials, and its integration into the mountain landscape are its architectural features.
     
  • Is Krkonoše National Park near the hotel?
    Yes, the hotel is located directly inside Krkonoše National Park with direct access to hiking trails.
     
  • Is the hotel suitable for families with children?
    Yes, the hotel offers a Deluxe Family Room (68 m²) for 4-5 people, a Sněžka Royal Penthouse for up to 6 people, and a range of nearby family-friendly activities.
     
  • Is Grand Hotel Hradec suitable for romantic getaways?
    Yes, the hotel offers luxury rooms with panoramic views, a wellness center, and a gourmet restaurant – the perfect combination for a romantic getaway.
     

Rooms & Accommodation

  • How many rooms does the Grand Hotel Hradec have?
    The hotel has 68 distinct rooms and suites of various categories.
     
  • Grand Hotel Hradec offers single rooms, double rooms, suites, and apartments.
    The hotel offers: Superior Double Room, Superior Triple Room, Deluxe Room with Terrace/Balcony (34 m²), Junior Suite (42 m²), Superior Suite with Terrace (60 m²), Deluxe Family Room (68 m²), and Sněžka Royal Penthouse (155 m²).
     
  • What is Sněžka Royal Penthouse?
    The Sněžka Royal Penthouse is a duplex luxury suite of 155 m² for up to 6 people with three rooms, three bathrooms, two terraces, a rooftop hot tub, and panoramic views.
     
  • Do the rooms have a terrace or balcony?
    The Superior SUITE with terrace and Double Deluxe have a balcony, the Junior Suite is a higher category room, but does not have a balcony.
     
  • Do the rooms have air conditioning?
    No, the rooms are equipped with modern fresh mountain air recovery. The Sněžka Royal Penthouse has a highly efficient air conditioning system.
     
  • Is Wi-Fi available?
    Yes, free Wi-Fi is available throughout the hotel.
     
  • Do the rooms have a minibar?
    Yes, the rooms are equipped with a minibar.
     
  • Do the rooms have a safe?
    Yes, the rooms are equipped with a safe.
     
  • Are the rooms suitable for work?
    Yes, the rooms are equipped with a desk and high-speed internet.
     
  • Is daily room cleaning provided?
    Yes, daily housekeeping is a standard part of hotel service.
     
  • How big is the Junior Suite?
    The Junior Suite has an area of 42 m² and is suitable for 1-2 adults and two children.
     
  • Is a crib available?
    Yes, a crib can be provided upon request at the reception.
     

Check-in & Check-out

  • What time is check-in at Grand Hotel Hradec?
    Check-in is possible from 3:00 PM.
     
  • What time is check-out at Grand Hotel Hradec?
    Check-out is by 11:00 AM.
     
  • Is an early check-in possible?
    Early check-in is possible depending on room availability. We recommend contacting the reception in advance.
     
  • Is a late check-out possible?
    Late check-out can be arranged subject to availability. Please contact the reception on the day of departure.
     
  • Is the reception open 24/7?
    Yes, the Grand Hotel Hradec reception is available 24 hours a day.
     
  • Is there a luggage storage service available?
    Yes, luggage storage is available at the hotel reception.
     

Gastronomy

  • What restaurant does Grand Hotel Hradec offer?
    The hotel offers the Meat & Meet restaurant, which focuses on modern Czech cuisine, dry-aged steaks, and dishes made with organic ingredients from its own eco-farm, Annovice.
     
  • What is the Annovice ecological farm?
    Annovice is the private organic farm of Grand Hotel Hradec, which supplies the Meat & Meet restaurant with fresh organic ingredients.
     
  • Does the hotel have a bar?
    Yes, the restaurant includes a stylish Bubbles Bar with a selection of champagne, bordeaux, prosecco, wines, and beers – including local Trautenberk brewery.
     
  • What time is breakfast served?
    Breakfast is served in the Meat & Meet restaurant. We recommend checking the exact times when booking or at the reception.
     
  • Is the restaurant open to guests who are not staying at the hotel?
    Yes, the Meat & Meet restaurant is also accessible to the public. You can reserve a table by calling +420 490 509 509.
     
  • Is the restaurant suitable for business lunches?
    Yes, the restaurant offers a quiet ambiance with quality gastronomy, ideal for business lunches and work meetings.
     
  • How do I get more information about the Meat & Meet restaurant?
    More information can be found on the website meatandmeet.cz or by calling +420 490 509 509.
     
  • Does the hotel offer half-board?
    Yes, depending on the stay package. Please check the details when booking.
     

Wellness – Bubbly Wellness

  • What does Bubbly Wellness at the Grand Hotel Hradec have to offer?
    Bubbly Wellness offers a Finnish sauna, a bio sauna, a large hot tub, a cooling pool, a Kneipp path, heated loungers, a quiet relaxation room with a view of the mountains, and massages using Pure Fiji natural cosmetics.
     
  • What are the wellness center's hours of operation?
    In summer: Monday–Friday: 2:00 PM–10:00 PM. Saturday: 11:00 AM–10:00 PM. Sunday: 11:00 AM–8:00 PM.
     
  • Is wellness accessible to the public?
    Bubbly Wellness is primarily intended for hotel guests and has a capacity of 25 people. For public admission, please contact the wellness reception desk.
     
  • Is private wellness available?
    Yes, Grand Hotel Hradec offers private wellness options for complete privacy.
     
  • How to book a massage at Grand Hotel Hradec?
    Massages can be booked by phone at +420 490 509 509 or by email at wellness@grandhotelhradec.cz.
     
  • What wellness rituals do you offer?
    Wellness offers massages and rituals with Pure Fiji natural cosmetics, hot stone massages, and new to the offerings, kinesiology taping after athletic exertion.
     
  • What is post-exercise taping?
    Taping is a modern recovery method used after sports or hiking. The targeted application of tape helps relieve strained muscles and tendons. It is not a treatment, but rather a way to support the musculoskeletal system.
     
  • Which wellness hotel in Pec pod Sněžkou is the best?
    Grand Hotel Hradec with Bubbly Wellness—featuring mountain views, a sauna complex, a hot tub, and professional therapists—is one of the highest-rated wellness destinations in the Krkonoše Mountains.

Skiing & Activities

  • What skiing options are available from the Grand Hotel Hradec?
    Pec pod Sněžkou is part of the largest ski resort in the Czech Republic. The ski resort is located
    right in town.
     
  • Is there direct access to the ski slopes from the hotel?
    The hotel is located in Pec pod Sněžkou with direct access to the ski resort.
      
  • What summer activities does the hotel's surroundings offer?
    In the summer, mountain hiking, cycling, and trips to Sněžka by cable car or on foot are available.,
    National park walks and cultural activities.
     
  • Is it possible to take a trip to Sněžka from the hotel?
    Yes, a cable car goes directly to Sněžka from Pec pod Sněžkou. The hike takes approximately 2-3 hours.
    Clock according to the route.
     
  • Are there bike paths nearby?
    Yes, Krkonoše National Park offers an extensive network of cycling routes suitable for everyone
    levels.
     

Parking & Transportation

  • Does Grand Hotel Hradec have its own parking lot?
    Yes, the hotel has parking. For detailed information on capacity and price, please contact reception at +420 490 509 509.
     
  • How do I get to the Grand Hotel Hradec?
    The hotel is located at Pec pod Sněžkou 137, 542 21. Approximately 2 hours by car from Prague.
     
  • Is an electric car charger available?
    Yes. Please check with the hotel reception for information on electric vehicle charging availability.
     
  • Does the hotel offer airport transfers?
    Information about transfer services can be verified at the hotel reception.

Conferences & Corporate Events

  • Is Grand Hotel Hradec suitable for conferences?
    Yes, the hotel has conference rooms and lounges with a total capacity of up to 180 people, modern technology, air recovery, and an outdoor atrium.
     
  • What is the maximum capacity of the conference rooms?
    Conference spaces can accommodate up to 180 people. Various sized halls are available depending on the number of attendees.
     
  • The Grand Hotel Hradec can host events such as: * Weddings * Conferences * Seminars * Corporate events * Festivals * Concerts * Exhibitions * Balls * Teambuilding events * Private celebrations
    The hotel is suitable for conferences, training, workshops, team-building events, business meetings, Christmas parties, and private celebrations.
     
  • Is an outdoor atrium available for events?
    Yes, the hotel has a charming outdoor atrium situated between the meeting rooms, which is ideal for networking or coffee breaks.
     
  • How to contact the sales department of Grand Hotel Hradec?
    Contact us at +420 720 955 325 or by email at sales@grandhotelhradec.cz.
     
  • Are there any incentives available for new conference requests?
    Yes—the hotel is currently offering: discounted room rates, a 100% discount on conference room rentals, and free access to the wellness center until 5:00 p.m.
     

Weddings & Engagements

  • Does Grand Hotel Hradec host weddings?
    Yes, the hotel offers complete wedding services for 4–150 people, including the ceremony, venues, catering, accommodation, and coordination with reliable suppliers.
     
  • Does the hotel offer engagement packages?
    Presidential suite rental with a romantic dinner, picnic on Sněžka, engagement in a hot air balloon, atrium with decorations, and other romantic packages.
     
  • How do I contact the wedding department?
    Contact Pavlína at pavlina@grandhotelhradec.cz or on +420 720 365 462.
     
  • What is the capacity for a wedding reception?
    The hotel will arrange weddings for 4 to 150 people. Reservations & Payments
     
  • How to book a stay at Grand Hotel Hradec?
    Reservations can be made online at grandhotelhradec.cz, by phone at +420 490 509 509, or by email at hotel@grandhotelhradec.cz.
     
  • What discounts does Grand Hotel Hradec offer?
    10% discount (%) for stays of 3 nights or more with no cancellation option; 5% discount (%) for stays of 3 nights or more with a cancellation option; 5% discount (%) for stays of 1–2 nights with no cancellation option.
     
  • Are gift certificates available?
    Yes, gift certificates for all hotel services are available on the website grandhotelhradec.cz.
     
  • What happens in the event of a no-show?
    A charge will be applied according to the booking conditions. For details, please see the Terms and Conditions on the hotel's website.
     
  • Is it possible to issue an invoice?
    Yes, an invoice can be issued upon request at the reception.
     
  • Will I receive a booking confirmation by email?
    Yes, a confirmation email is sent automatically after completing a reservation.

Services & Amenities

  • Is your hotel non-smoking?
    Yes, Grand Hotel Hradec is a non-smoking hotel. Smoking is only permitted in designated outdoor areas.
     
  • Is the hotel accessible?
    The hotel is equipped with elevators. For detailed information on accessibility, please contact the reception.
     
  • Are pets accepted at the hotel?
    For information on pet acceptance, please check with reception at +420 490 509 509.
     
  • What type of outlets does the hotel use?
    Standard European sockets (Type C and E, 230 V) are used in the hotel.
     
  • Is there a pharmacy nearby?
    The pharmacy is located in the center of Janske Lazne or Svoboda nad Upou.
     
  • Is there an ATM near the hotel?
    The ATM is located directly in the hotel building and in the center of Pec pod Sněžkou.
     
  • Which hotel in the Giant Mountains is best for a luxury stay?
    Grand Hotel Hradec in Pec pod Snezkou combines luxurious accommodation, Bubbly Wellness, the gourmet restaurant Meat & Meet, and an ideal location below Snezka.
     

Do you have any further questions? Our reception is available 24 hours a day. We look forward to your visit!